Job Description

Location: Milwaukee, Wisconsin, USA – Home Office

Working Schedule: Regular business hours

Travel: Frequent business travel within the United States and approximately one business trip to China per year

We are looking for an experienced Strategic Key Account Manager to strengthen our presence in the US market and build long-term partnerships with leading customers in the power tool industry.

This is a highly strategic, customer-facing position for a senior commercial professional who understands the power tool ecosystem, can navigate complex international organizations, and is comfortable acting as the key connection between US customers and our China-based headquarters.

Key Responsibilities

Strategic Key Account Management

• Act as the company's key commercial representative in the United States for strategic power tool customers.
• Develop and strengthen long-term relationships with key stakeholders across R&D, Marketing, Product, Quality, Procurement and Management.
• Establish regular Quarterly Business Reviews and drive strategic customer engagement.
• Identify opportunities to expand cooperation and develop relationships beyond traditional supplier-customer interactions.

Early-Stage R&D and Business Development

• Monitor customers' product roadmaps, technology developments and future business requirements.
• Identify new business opportunities 6–12 months ahead of product launches and development cycles.
• Share relevant US market and industry insights with R&D and commercial teams in China.
• Coordinate technical and commercial discussions between US customers and China-based internal teams.
• Support early involvement in customers' new product development projects.

China–US Business Coordination

• Serve as a key communication bridge between China headquarters and customers in the United States.
• Coordinate local project progress, sample testing, product validation and customer feedback.
• Ensure effective follow-up and execution of cross-border commercial and technical activities.
• Provide timely responses to urgent customer and business requests.

Market & Competitor Intelligence

• Monitor competitor activities, supplier developments, market share changes and new product initiatives within strategic accounts.
• Provide regular industry, customer and competitor insights to support commercial and product strategy.
• Prepare professional business presentations, customer reviews and market analysis reports.

Required Qualifications

• Valid authorization to work in the United States.
• Full professional fluency in Mandarin Chinese and English , with the ability to manage complex commercial and technical discussions in both languages.
• 10+ years of B2B sales, strategic account management or business development experience.
• At least 5 years of direct experience working with leading power tool manufacturers or closely related industry customers.
• Strong understanding of the power tool industry, including customer organizations, decision-making structures, product development processes and market dynamics.
• Demonstrated experience managing senior-level customer relationships and complex strategic accounts.
• Strong commercial negotiation, presentation and stakeholder-management skills.
• Proficient in Salesforce CRM and professional business presentation tools.
• Strong understanding of both Chinese and US business cultures and the ability to operate effectively across both environments.
• Willingness to travel frequently within the United States and approximately once per year to China.

Preferred Background

Candidates with previous experience in Sales, Business Development, Marketing, Product Management or R&D within leading power tool manufacturers or their upstream/downstream supplier ecosystem are strongly preferred.

An established professional network within the US power tool industry will be considered a significant advantage.

Why This Role?

This position offers the opportunity to operate at the intersection of strategic sales, technology, product development and international business .

You will have direct exposure to key US customers and China-based decision-makers while playing an important role in developing long-term strategic partnerships and identifying future business opportunities in the power tool market.

If you have deep industry knowledge, strong customer relationships and enjoy connecting commercial opportunities with technology and product development, we would be happy to hear from you.

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